Frequently Asked Questions
Common questions about our curated collection of elevated home essentials.
How long does order processing take?
Orders are typically processed within 1-2 business days. Once processed, you will receive a confirmation email with your tracking number.
What are the shipping timelines?
We offer standard US shipping with a 3-5 business day delivery window. Expedited shipping is available for an additional fee to ensure your items arrive promptly.
Can I track my order online?
Yes, you will receive a tracking link via email once your order is dispatched. You can use this link to monitor the progress of your shipment throughout its journey.
What is the return policy?
We offer a 30-day window from the date of receipt for returns and exchanges. Items must be in their original condition with all tags attached to be eligible for a full refund.
How do I start a return?
Visit our Returns page on our website to initiate the process. We will provide you with a prepaid return shipping label and instructions for packaging your items.